Terms + Conditions

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Privacy Policy 

Introduction

Dené Carroll, dba www.growthandgrit.com, is committed to respecting the privacy of its customers, visitors, and other users of our website and related subscription services. This Privacy Policy is here to give you confidence that as you visit and use the website, or otherwise subscribe to its services, we remain committed to fair information practices and the protection of privacy. This policy is limited to our website and does not apply to any other websites that you may be able to access from this website – each of which may have data collection and use practices and policies that differ from our policy.  

Dené Carroll uses the Squarespace platform and adheres to their Privacy Policy in addition to this policy.

The following provides an outline of the type of information we collect from you and how we use it.  

User information

  • We collect the name and contact information of our Users.

  • We have a legitimate interest in contacting our Users and communicating with them concerning regular business administration such as scheduling, appointments, and billing.

Purchasing on our website

  • We collect the name and contact information of our Users and their email address, payment card information, or other information when purchasing services.

  • We have a legitimate interest in providing digital products and to process transactions for purchases on the Resolve Greif Now website.

Cookies and first party tracking

  • We use cookies and clear GIFs. "Cookies" are small pieces of information that a website sends to a computer's hard drive while a website is viewed.

  • We have a legitimate interest in making the Dené Carroll website operate efficiently and improve the website to offer a better experience and digital products in the future.

Feedback and support

  • If you provide us feedback or contact us for support, we will collect your name and email address and any other content that you send to us to reply.

  • We have a legitimate interest in receiving and acting upon your feedback or issue(s).

Email subscription

  • When you sign-up for one of our mailing lists, we collect your name and email address.

  • We have a legitimate interest in sharing information about our services and connecting with the Dené Carroll community.

Website interactions

  • We use technology to monitor how you interact with our website. This may include which links you click on or information that you type into our online forms.

  • We have a legitimate interest in understanding how you interact with the Resolve Greif Now website to better understand your preferences and interests to select services that you might find most useful.

Weblogs

  • We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.

  • We have a legitimate interest in monitoring our networks and the visitors to the Resolve Greif Now website, among other things, as it helps us understand which of our services are the most popular.

Information Collection and Use Practices

In operating this website or otherwise offering services, we may include registration, respond to a survey or marketing communication, visit the website pages, and other online forms that ask visitors to provide their names, email addresses, age group, birth date, and other contact information, as well as the following categories of information: income range, country of residence, zip code, and gender. Our servers automatically recognize visitors' domain names and IP addresses (the number assigned to computers on the Internet). In addition, we may use the information we collect from you obtained by the listed ways the following ways: 

  • To allow us to offer a better customer experience.

  • When you opt-in to receive our email newsletter, we may send you periodic newsletter emails, including, but not limited to, send marketing and promotional materials, including information relating to our digital products, services, sales, or promotions. If you would no longer like to receive a newsletter email from us, you are welcome to unsubscribe at any time by clicking on the "unsubscribe" link in any email or sending an email to dene@growthandgrit.com.

  • To identify you when you visit growthandgrit.com website.

  • To provide services.

  • To improve our services and product offerings.

  • To conduct analytics.

  • To respond to inquiries related to support or other requests.

  • For internal administrative purposes, as well as to manage our relationships.

We have access to the data that we collect as well as third parties that help us process your personal data, including:

  • Payment processors (to process your transactions and securely store your data)

  • Email marketing and communication companies (to collect and send emails)

  • Survey companies (to receive feedback from customers on courses)

  • Product hosting platforms (to help you access the products that you purchase)

  • Other website design, management, and programming services

The third parties above are prohibited from using, sharing, or collecting your personal data for any purpose other than the reasons stated above.

We may also use anonymous IP addresses to help diagnose problems with our server, administer our website, or display the content according to your preferences. We also may use anonymous information to analyze our website traffic, but we do not examine this information for individually identifying information. 

Disclosure of Personal Information

We are committed to protecting your personal information. We disclose personal information if required to do so by law or if such action is necessary to conform with any applicable law, regulation, legal process or governmental request, to protect and defend the rights or property of our company or the users, act under exigent circumstances to protect the safety of the public or users, or for credit fraud protection and risk reduction purposes.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. "Outside Parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential. In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

  • Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

  • Partner Promotion. We may offer contests, sweepstakes, or other promotions with third-party partners. If you decide to enter a contest, sweepstakes, or promotion sponsored by a third party partner, the information you provide will be shared with them and with us. This privacy policy does not govern Their use of your information.

  • Service Providers. We may share your information with service providers. Among other things, service providers may help us administer our website, conduct surveys, provide technical support, process payments, and assist in fulfilling orders.

Use of Cookies

Dené Carroll uses cookies.

We use Google Analytics to analyze visitor behavior to enhance better your experience with our website and brand as a whole. This service provider cannot use the information collected on our behalf except to help us conduct and improve our business. You may visit the Google Analytics GDPR compliance page for more details: https://privacy.google.com/businesses/compliance/#?modal_active=none

The information used in all visitor analysis is anonymous whenever possible. We do not use any information in an attempt to identify you personally. We handle all information as personal data for as long as it contains client targeting information, such as an IP address. Any data collected that can be linked to an individual customer in some way are treated as personal information.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You are welcome to opt-out of third-party tracking using this tool: http://www.youronlinechoices.com/opt-out-interface

If you have any questions on our cookies or third-party tool use, please send us an email at dene@growthandgrit.com.

Communication with Dené Carroll

We want to communicate with you via email correspondence only if you want to hear from us. When you subscribe, we may send you email messages describing updates, new services, special offers, great values, etc. If for any reason you no longer wish to receive email messages, you can remove yourself by clicking on the "unsubscribe" link in any email, or contact us at dene@growthandgrit.com. You may request that we remove all information about you from our database by contacting us as detailed below.

Should you decide to submit a testimonial about your experience with Dené Carroll, you may do so anonymously. If you choose to provide your name, we will only publicly attribute your quote to your first name. If you would prefer that we use a pseudonym, please let us know in writing. Testimonials may be shared in marketing materials.

Please note, if you decide not to receive marketing, you may still receive transactional email messages regarding your order (i.e. order confirmation, customer service notifications, etc.)

If you have any questions about this policy, our practices related to the Site or Service, or if you would like to remove your information from our database, please contact us at the following: dene@growthandgrit.com

Third-Party Links

To provide you with the best service and digital products, we may include third party links on our site. These linked sites have separate and independent privacy policies.

We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect our website's integrity and welcome any feedback about these linked sites (including if a specific link does not work). 

Notwithstanding the preceding, we have no control over the privacy practices of websites or applications that we do not own.

Updates to Privacy Policy

We reserve the right at any time to add to, change, update, or modify this policy by posting such change, update, or modification on the website and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the website. It is your responsibility to review this policy from time to time to ensure that you continue to agree with all of its terms.